Welcome
ICC provides advanced technology-based, specialized communications services to several distinctive and highly targeted market segments in Europe.
Immigrant workers have become a critical and rapidly growing component of the economies of virtually all of the countries in Western Europe. Providing much needed labor for business segments such as agriculture, manufacturing, and many service industries; these workers are typically legal and surprisingly well paid, and long-term residents of their respective adopted European countries.
From a variety of regions around the world, these workers become well established in their new surroundings. However, they also remain closely connected to their families, and home country cultures.
Utilizing its large and rapidly growing network of independently owned call shops, internet cafes, and other ethnically-oriented retail stores, ICC provides a wide range of technology-infused communications, entertainment, and financial related services in this expansive and diverse market segment.
Italian commercial business and government agency customers are able to utilize a sophisticated and cost effective VoIP-based CENTREX functionality as a result of partnerships which ICC Italy (a wholly-owned subsidiary of ICC Worldwide) has established with certain major public utility organizations. Leveraging these highly effective, revenue-sharing relationships, ICC provides technical expertise, advanced telephony switching equipment, and sophisticated infrastructure to a demanding set of end user customers who are already doing business with some of Italy’s largest and most well established public utilities.
While their utilization patterns are quite different, both immigrant workers and large commercial accounts require very similar core telephony expertise, a common infrastructure, and advanced switching equipment. The fact that immigrant workers typically utilize these services during evenings and weekends; while commercial accounts tend to work regular business hours only serves to add to the synergy of addressing these two market segments for ICC.
About ICC
GLOBAL VILLAGES
“Leveraging Global Technology Through Personalization and Entertainment”
ICC Worldwide
“Strengthening the economic and social development of immigrant workers by creating strong, sustainable technology products and services.”
With principal operations in Italy, ICC Worldwide is a provider of specialized and highly focused products and services to the large and rapidly growing immigrant worker communities of Europe. More than 30 million immigrant workers live in Europe today. With over 3.5 million individuals in Italy alone, this explosive demographic represents a huge market for:
  • Communications Products – in-store international calling services, prepaid international calling cards, prepaid mobile phones
  • Internet Services – email, video conferencing, entertainment, residential broadband connections
  • Financial & Document Services – money transfer, government document assistance
An extensive network of small ethnic–focused retail stores currently serves the needs of the immigrant worker population in Italy today. Independently owned & operated, these call shops and other specialized retail stores serve only the needs of their local ethnic customers. In fact, in any given locale there will be separate stores (often within steps of each other) serving only their surrounding home-country patrons.
These immigrant workers are used to shopping at the 5,000+ independently owned communication and alimentary stores operating in Italy today. Without disturbing the sensitive ethnic focus of these communities, ICC is bringing a comprehensive range of communication products, modern technology and efficient delivery techniques to this well-established market.
Focusing on this highly specialized market, ICC complements the interactive, technology—infused communication centers with phone cards, internet, phone and email portals, specialized money transfer services as well as other legal documentation services—all packaged and designed to enhance the lives of the prideful recipients.
Creating the Environment
“ICC’s Global Village”
These specified, quality and beneficial products connect the immigrant worker to his homeland through interactive global communication while providing an environment that reflects their nationality—with creature comforts and social networking connecting them to their heritage.
With instantaneous technology, the world has truly become a global metropolis, yet there can be a sense of isolation and detachment. ICC’s goal is to create an environment—provide a place, a “global village,” for customers to physically interact and technologically connect on many levels.
The Opportunity
“Untapped Ethnic Retail Market”
A remarkable, untapped opportunity exits to deliver specialized communication and ethnic–related products services to the extensive population of immigrant workers currently residing in Italy.
A well established Italian network of more than 5,000 local ethnically oriented stores serve the communication needs of the immigrant worker community. Few immigrants have phones in their residences. Some own prepaid mobile phones, but these are expensive and typically not suitable for international calls. Ethnic groups live and work in close-knit communities where necessities are shared. They send 20 to 30% of their income home to their families. However, a surprising amount of disposable income is still available to spend on communication with families, entertainment, clothing and other discretionary incidentals.
Communication services and products used daily by this market sector include neighborhood phone centers, prepaid phone cards, prepaid mobile phones as well as internet cafè type activities including: email, IM, Skype, and simple web cam based video conferencing.
ICC’s Wholesale Reseller Offering
ICC provides the most cost-effective, complete communications and service package available to resellers who are targeting immigrant worker communities throughout Europe. By providing a state of the art VoIP (Voice over Internet Protocol) based technology, we are able to deliver higher quality audio and substantially better prices and margins than the shops are presently receiving. Using this unique web-based turnkey solution, ICC has developed a new way to enable regional Call Shop owners to respond to their local markets. Providing the most sophisticated VoIP service through the simplest interface, gives Immigrant workers throughout Europe access to the highest quality telephony available. ICC call shop VoIP resellers also benefit from the full call accounting and billing solution that is built into ICC’s web-.based management solutions.
Financially compelling and proven, VoIP provides dramatic savings compared to traditional fixed-line (TDM) solutions by eliminating the cost and need for direct connection to the local phone company’s central office. The business model easily scales for ICC providing a complete solution to call shop resellers-- remarkably; the entire system can be easily installed in less than one hour.
ICC’s proven prepaid web-based network ensures the highest quality and most comprehensive service available. ICC offers easy online processing, tracking, and payment, along with mobile phone activation and recharge services. ICC’s communication solutions package enables resellers to effectively compete with the unique advantage of on-demand processing and inventory monitoring. Resellers hit the ground running with all of the processes from marketing to billing, to inventory order and control.
ICC Structure & Vision
“ICC’s Strategic Path”
ICC operates a strategic set of company-owned retail sites in Italy. These stores directly service the communications, entertainment, and specialized ethnic product needs of their customers in the surrounding immigrant communities. However, the majority of ICC’s revenue is generated by the firm’s wholesale distribution business. The distribution company sells a wide range of specialized products and services to a large, well established network of independently owned ethnic-focused retail stores across Italy. Utilizing a tiered structure, the firm’s operations are distributed across several layers.
U.S. Parent Company—ICC Worldwide
Headquartered in Corona Del Mar, California, ICC Worldwide is a publicly traded parent company for two wholly-owned European subsidiaries:
  • Italian Management Company—ICC Italy

    ICC’s direct retail operations are headquartered in Mantova, a historic city in the Northern Italian region of Lombardy. ICC Italy’s mission is to develop and operate a network of ethnic-oriented “anchor” stores. The anchor stores are staffed by operators who sell the firm’s products and services directly on a retail basis.
ICC supports each call shop reseller with products, training, technical and marketing assistance. Frequently ICC also assists the operators with specially developed bank financing for equipment and expanded inventory.
ICC Customers
Legal Immigrant Workers
“Prideful, Steadfast Recipients”
Living and working in ethnically clustered areas of Italy (both rural and metropolitan cities), the Italian immigrant workers are a hardworking, steadfast group of fully documented, legal immigrants.
They take pride in their work and their heritage—many providing much-needed, highly sought after craftsmanship and technical skills. Considered to be “permanent residents”—this market niche pays taxes and are a respected, as well as, an integral part of the Italy’s working class structure. This rapidly growing labor force has become a critical component to the health of Italy’s economy.
Italy’s Immigrant Workers are principally from the following countries:
  • India
  • Nigeria
  • Albania
  • Romania
  • Pakistan
  • Senegal
  • Moldava
  • Bolivia
  • Morocco
  • Philippines
  • Ukraine
  • Ecuador
This immigrant worker population is 70% male, nearly all of which are active in the workforce. Of the females (30%), roughly one half are employed as well. Local call shops provide this demographic with a convenient, highly comfortable social environment where they can go to meet friends, call home, access the internet and be entertained.
ICC Products and Services
“Leveraging Global Technology Through Personalization and Entertainment”
With a commitment to the Italian immigrant worker community, ICC provides a specialized range of ethnic-focused communications oriented products and services.
As an international communications company, ICC sees a viable and exciting opportunity to drive significant revenue and profit growth from the company's diversified market-driven communications platform. Directed at servicing the unique communications, entertainment and financial needs of the immigrant worker communities throughout Europe, ICC is rapidly building a significant network of ethnically-oriented retailers.
Today, as a wholesale provider of communications products and services, ICC is building a rapidly growing network of call shops throughout Italy and plans to move forward into other European countries in the near future.
Products
  • Mobile Phones & Accessories including SIM card activations
  • Pre-Paid International Calling Cards
  • Prepaid mobile phone recharge cards and mobile recharge direct services
Services
  • National and International Calling from fixed line and VoIP enabled phones in ICC Centers
  • Flat Rate International Calling Plans with unlimited minutes (VoIP)
  • National and International mobile calling plans from; WIND, TIM, and Vodafone
  • International Money Transfer - Western Union and Money Gram
  • Internet Café- Internet points for customer internet use including email, web browsing, Instant Messaging and web cam communications
  • ADSL Lines for the home or business with Internet services
  • Fax Services
  • Photo Copy Services
  • Printing Service-printing from Internet point
  • DHL or Fed Express-pick-up service
Partners
“Providing Synergistic Solutions”
Telecom Italia
Vodafone
Wind
Strategic Partner Relationships
ICC has developed key partner relationships with some of Europe’s largest telecom service providers.
The steps we have taken to maximize and leverage ICC's resources and expertise properly positions ICC's reputation and credibility among our partners while demonstrating ICC's commitment to our customers and shareholders.
ICC's focus is on a very specific vertical market- supplying much needed telecommunications products and services to the European immigrant worker community. This is a large and surprisingly underserved segment with many millions of end user customers that have money to spend and well established channels of distribution.
The opportunity to initially develop this market segment in identified areas of Italy; and then to expand our niche throughout Western Europe, provides ICC with a clearly defined market-driven partner strategy.
ICC has made significant strides developing and cementing reseller relationships with the major telecommunications carriers in Italy: Telecom Italia, WIND and Vodafone. These organizations understand the significance of the immigrant worker market, and appreciate the expertise and value-add that ICC brings to the table for all parties.
Through our vision and strategic investment, ICC has quickly established itself as the 'expert' in serving the needs of the foreign worker community. Our partner relationships are the cornerstone of our future. They will allow ICC to grow rapidly as the communications industry moves quickly forward.
ICC Press Room
Press
“Empowering Immigrant Worker Communities Through Advanced Technology.”
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ICC Worldwide Announces Initial Customers In Spain

03/24/2009 :: ICC Strategy Calls for Further Expansion in Europe

ICC Strategy Calls for Further Expansion in Europe

03/10/2009 :: ICC Announces Enhanced VoIP Functions

ICC Announces Availability of Enhanced VoIP Functions

03/03/2009 :: ICC Pursues OTC:BB Listing

ICC Pursues OTCBB Listing

ICC Investor Relations
Results Driven Business Model
“There’s a well thought-out, calculated plan in place which includes strong, measurable service and product margins. Our long-term vision is to grow ICC throughout Europe.”
Rich Lauer
President & CEO
ICC Worldwide
Investor and Stock Information
Currently serving the needs of 3.5 million-plus permanent immigrant workers in Italy, ICC Worldwide develops, implements, manages, and distributes advanced technology products and services to its target ethnic customer communities. ICC’s reseller channel includes independent wholesale call shop sites, which are well established, and already serving the immigrant worker community in Italy.
Stock Symbol: ICCW.OB
Executive Team
Rich Lauer, ICC WORLDWIDE PRESIDENT & CEO
ICC’s President has 30 years of executive level experience, principally in the technology field. His experience and thought-leadership provides ICC Worldwide with a strong strategic and entrepreneurial leader. Rich's background includes a variety of President and CEO level positions with high growth organizations in public, private and venture-funded sectors. These assignments include companies such as dBASE, PICK Systems, Raining Data, and Sequoia Systems. Mr. Lauer holds a BA in Marketing from California State University at Fullerton as well as an MBA from Pepperdine University in Malibu, California.
Dr. Alberto Bettoni, President of ICC Italy
A highly regarded and well established Commercialista (the Italian-equivalent of a U.S. CPA), Dr Bettoni resides in the Lombardia region of Northern Italy. His professional experience includes working with corporate client accounts from capital retainment to public tax considerations. He is a published technical author, and has served as a keynote speaker at many professional events. Since 1992, Dr Bettoni has lead a team of auditors in his professional practice, specializing in corporate crisis management. In this regard, he has established experience and success in large corporate transactions. Dr. Bettoni has been associated with ICC Italy from the firm's initial founding and brings tremendous credibility to our organization with customers, suppliers, financial organizations, and government agencies. His industry contacts, management skills, business expertise, and overall knowledge of the market have proven invaluable to the continuing development of ICC's business in Italy. Under Dr. Bettoni's leadership, the company is poised for long-term success in a rapidly changing, technically driven business.
ICC Board of Directors
Harvey Altholtz, Chairman
Dr. Harvey Altholtz, DMD, is a principal in Wealth Strategy Partners, LLP. Since 2000 Dr. Altholtz has been actively involved in tax, insurance, and investment planning for high net worth individuals as part of Wealth Strategy Partners, LLP which is the general partner of The Adamas Fund. Dr. Altholtz resides in Florida and obtained his undergraduate and graduate education at the University of Pittsburgh.
George Stevens, Director
For thirty-five years, George Stevens has been involved in mergers & acquisitions, start-up companies and the restoration of troubled businesses. In 1986, he formed Stevens Information Systems, a firm which specialized in information technology. Stevens Information Systems was sold to its employees in 2003 and Mr. Stevens remained as Chairman until early 2005. In January 2006, Mr. Stevens started the Stevens Resource Group which specializes in investment assessments, due diligence and business consulting for the investment banking and private placement fields. Mr. Stevens was educated at Seattle University, majoring in Commerce and Finance.
Rich Lauer, Director
ICC’s President has 30 years of executive level experience, principally in the technology field. His experience and thought-leadership provides ICC Worldwide with a strong strategic and entrepreneurial leader. Rich's background includes a variety of President and CEO level positions with high growth organizations in public, private and venture-funded sectors. These assignments include companies such as dBASE, PICK Systems, Raining Data, and Sequoia Systems. Mr. Lauer holds a BA in Marketing from California State University at Fullerton as well as an MBA from Pepperdine University in Malibu, California.
Contact Us
ICC Italy
Located in the city of Màntova in the Lombardy region of Italy, ICC Italy is well positioned to service immigrant worker communities throughout Europe.
At ICC, we recognize that our success is based not only on the quality products and services that we deliver. The support and confidence that our stakeholders provide is of utmost importance to us as well.
For more information, please contact us at: (949) 200-7569
Or email at: info@iccww.com
U.S. HEADQUARTERS:
ICC Worldwide, Inc.
3334 E. Coast Hwy.
Suite #424
Corona Del Mar, CA 92625-2328
Phone:
FAX:
(949) 200-7569
(949) 612-0201
EUROPEAN HEADQUARTERS:
ICC Italy, S.r.l.
via Cremona, 28
46100 Mantova
Italy
Phone:
Fax:
+39 (329) 682 7582
+39 06 60 51 3798